keyboard not working Closed

Question

Hello, 


I have to use the on-screen keyboard for this.  I press one key on my keyboard and get a series of numbers. eg q=;qetgio, w='', e=nothing. 

I have read about ''fn+numlk, ctrl+fn+numlk, etc, to no avail.  Fn opens a search window.  
System restore didn't fix anything.

I have a sony viao from 2006, model pcg-7g2l, running win xp sp3.  

     Any help will be very appreciated.

Configuration: Windows XP / Firefox 4.0.1

Ambucias · Answer

Hi

You definately have a hardware problem which frequently happens with laptops.

Only a live, hands-on technician can see to it.

Regards

smashymcsmash1346 · Answer

thanks for your response.  any ideas in the mean time?  i haven't yet tried a driver update or destall/reinstall.

Ambucias · Answer

smashymcsmash1346

Well you can try what you suggested and see, you may also have a virus.

Download, install and run Malwarebyte which you can find on this site: 

https://ccm.net/downloads/security-and-maintenance/4621-malwarebytes-anti-malware/ es-anti-malware 

Ensure you make an update.

Please request a FULL system scan, which may take from 20 minutes to hours.  Do not interfere no matter how long in takes.  The creators of Malwarebyte recommend that while the tool is running that you go do something else, such as watching a rerun of Gone with the Wind or read Tolstoy's War and Peace.

If Malwarebyte restarts your system, launch it again to finish the Full scan. 

When the scan is completed, delete all items found.

smashymcsmash1346 · Answer

Thanks, i will try the avenues you suggested.  I'll let you know how things turn out, and get my copy of W&P out.

Keyboard not working

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