Hotmail is blocked (old alternate address)

Solved/Closed
Mustafa - 12 Jun 2011 à 10:22
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 9 Jul 2012 à 16:12
Hello,

i have a problem with my email
my email is blocked
and when i want to take the code
the system want to send the code to my old email that i didnot use it for many years
what can i do to recovery
please give me the steps as soon as u can

Thanks

2 responses

Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
12 Jun 2011 à 16:03
Dear Mustafa,

Alternate e-mail addresses cannot be changed unless the account is unblocked.

Sorry to say but you are marooned up the stream without an oar. In other words your case is hopeless.

Regards
Hotmail has bad services
although it is big company !!!!

THANKS SIR
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
14 Jun 2011 à 04:31
Mustafa,

Hotmail a big company you say! It belongs to no other than Bill Gates of Microsoft Corporation. Ot is always best to use your isp's services along with e-mail software. It's much more secured as there is presently a hacking epidemic of Hotmail accounts around the world.
yes it is
but my accound not hacked!

i was use it and when i refresh the page it saied the accounts has been blocked

now all my stuf ini it what can i do !

NOTHING!!
So it is bad service
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
15 Jun 2011 à 16:24
Yes Mustafa, you are correct, bad but free service!
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
14 Jun 2011 à 16:02
Mustafa,

If your account has not been hacked, then you must have used it for sending unwanted messages. A person would have reported you to Hotmail and Hotmail blocked your account.

Sorry pal
Hi again
i want to ask you
can i send email to support?
my email has evry things i want
please any help :(
Blocked Profile
21 Jun 2011 à 12:49
Yes of course you can contact them, please contact them through the following link:

https://support.microsoft.com/en-us/topic/microsoft-news-feedback-frequently-asked-questions-efc5ae67-74c0-4a5a-dfbe-20db14c8255f

Thanks in advance.
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
21 Jun 2011 à 15:28
Hello Brianwhitt77

That support link is not for Hotmail but MSN only and mostly for paid accounts.
thaks brianwhitt77

please give me the steps to send email
to inform them about my problem