Can't see files or desktop icons...malware? [Solved/Closed]

coolrunnings - Jul 11, 2011 at 01:29 PM - Latest reply:  cyrus
- Apr 3, 2018 at 05:32 AM
Hello,

For some reason I can't see any of my files or desktop icons. I couldn't access task manager for a while so I ran a Malwarebytes scan, removed the 5 threats it found, and can now see task manager but still not any of my files on the C drive or desktop icons.

I'm sure it's some kind of malware as I had a fake "windows warning" (or something like that...) thing pop up a few weeks back that was definitely not legit. How can I fix this?

Thanks!


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53 replies

Joseph.net 4 Posts Wednesday July 13, 2011Registration date July 13, 2011 Last seen - Jul 13, 2011 at 09:43 PM
+107
Helpful
42
Try this way bro..
Right click on ur Desktop > View > Tick on "Show Desktop Icon"

maybe it's work..

Goodluck~
Thank you! This was really helpful.
Thanks! it was very helpful.
Ambucias 50936 Posts Monday February 1, 2010Registration dateModeratorStatus April 12, 2018 Last seen - Jul 12, 2011 at 04:46 AM
+14
Helpful
7
Hello Jonathan,

Looking at you log, you system is no longer infected but the desktop was disabled.

First, go to run and type explorer.exe and click ok. It should restore the desktop. If that does not work...

Open your registry editor (run regedit) and search the following key

HKLM\...\policies\Explorer] - "NoActiveDesktop"=1

Change the "1" to 0 and reboot your machine

If the above does not recover the missing icons, you will need to restore the system.

Good luck
Ambucias 50936 Posts Monday February 1, 2010Registration dateModeratorStatus April 12, 2018 Last seen - Dec 15, 2011 at 05:21 AM
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\windows\currentversion\policies\ActiveDesktop
thnx dude very usefull to me............
Thanks for you information, it fixed my problem.
thank you!!!!!!!!!
thank you so much it was helpful
+2
Helpful
1
you need to unhide files first

run this command as a administrator

Attrib %systemdrive%\*.* /s /d -h

then

Navigate to %temp%\smtmp folder,you should find your startmenu and desktop icons
if u dont find smtmp folder just restore the icons using recuva
Thank you so much!!