Can't see files or desktop icons...malware? [Solved/Closed]

- - Latest reply:  cyrus - Apr 3, 2018 at 05:32 AM

For some reason I can't see any of my files or desktop icons. I couldn't access task manager for a while so I ran a Malwarebytes scan, removed the 5 threats it found, and can now see task manager but still not any of my files on the C drive or desktop icons.

I'm sure it's some kind of malware as I had a fake "windows warning" (or something like that...) thing pop up a few weeks back that was definitely not legit. How can I fix this?


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Best answer
Registration date
Wednesday July 13, 2011
Last seen
July 13, 2011
Thank you
Try this way bro..
Right click on ur Desktop > View > Tick on "Show Desktop Icon"

maybe it's work..


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Registration date
Monday February 1, 2010
Last seen
November 22, 2018
Thank you
Hello Jonathan,

Looking at you log, you system is no longer infected but the desktop was disabled.

First, go to run and type explorer.exe and click ok. It should restore the desktop. If that does not work...

Open your registry editor (run regedit) and search the following key

HKLM\...\policies\Explorer] - "NoActiveDesktop"=1

Change the "1" to 0 and reboot your machine

If the above does not recover the missing icons, you will need to restore the system.

Good luck
Registration date
Monday February 1, 2010
Last seen
November 22, 2018
19727 -
thnx dude very usefull to me............
Thanks for you information, it fixed my problem.
thank you!!!!!!!!!
thank you so much it was helpful
Thank you
you need to unhide files first

run this command as a administrator

Attrib %systemdrive%\*.* /s /d -h


Navigate to %temp%\smtmp folder,you should find your startmenu and desktop icons
if u dont find smtmp folder just restore the icons using recuva
Thank you so much!!