Connected to Network, No internetClosed

Question

Hello, 


Can someone please help me? I won a Compaq laptop running Vista. I never had a problem getting on my wireless internet until the last few days.  I've tried rebooting the Modem/Router, I have my settings to auto detect, I've tried turing my firewall on and off. I only have Internet Explorer- no firefox etc. I have 2 laptops and the Acer (also running Vista) connects just fine; They are LITERALLY sitting right next to each other. I have no idea how to fix this and it's driving me nuts. Can someone please help? I'm not the best at technical things, my boyfriend is and he can't even figure it out =(. 

Thank you for any input in advance!

Anonymous User · Answer

option 1

Go to run and type

ncpa.cpl and click ok

Right click on your wireless icon and select diagnose or repiar

Do you get any errors?

option 2

Did you check the proxy settings

Open IE-Tools-internet options-connections-LAN settings-uncheck proxy server

Reset your browser

Tools-internet options-advanced tab-click on reset

Option 3:

Go to run and type 

hh web and click ok

Now press ALT+SPACEBAR and then click J

TYPE in google.com

Can you browse through your HTML browser?

Let us know

option 3

Anonymous User · Answer

option 1:

Is you wireless drivers working fine?

Go to run and type

devmgmt.msc and click ok

Check network adapters-wireless drivers.Do you find any yellow mark?

Option 2:

Did you check if your IE works in safemode with networking?

Option 3:

Try disabling your antivirus and check

Option 4:

download this first

https://support.kaspersky.com/downloads/utils/tdsskiller.zip

Extract and run it..

After this download malwarebytes and do a full scan

https://ccm.net/downloads/security-and-maintenance/4621-malwarebytes-anti-malware/

Remove infections and run malwarebytes once again till the PC is clean 

Let me know after this

Anonymous User · Answer

1)I want  to know drivers which are shown in device manager-network adapters 

2)If your OS is vista or 7 , go to startmenu and type UAC and press enter 


Now change the UAC setting to never notify.Try to browse now. 

3)go to run and TYPE 

cmd /c ipconfig>C:\ipconfig.txt 

cmd /c net start>C:
etstart.txt


Now go to C drive,open the IPCONFIG and netstart files and post the contents here


What is your OS and model?

when did this issue start?

Anonymous User · Answer

Option 1:


go to start  and type


cmd and right click on it and select run as administrator

Now run these command one by one

netsh int ip reset resetlog.txt

netsh winsock reset

ipconfig /flushdns
ipconfig /registerdns
ipconfig /release
ipconfig /renew

Option 2:

https://www.softpedia.com/get/Tweak/Network-Tweak/WinSockFix.shtml

Download and run this

Restart

Option 3:

Reinstall your wireless drivers

Option 4:

Try to reset your router(not reboot),make sure that you can configure it after reset

Let us know how it works.

Please check for this folder

C:/windows/system64

If you have it let us know

ktb616 · Answer

I tried all of the steps. When you state to reinstall the wireless drivers... how do i do that? I skipped this step, still nothing. Also I checked for the C:/windows/system64 folder and my computer does not have this folder. Thanks!

Anonymous User · Answer

Go to start and type

devmgmt.msc and press enter

Now click on network adapters-right click on ''atheros adapter-uninstall

Go to compaq support site-download wireless drivers>> install it

Let me know proper model number of your compaq laptop if you are not familiar with downloading drivers.

ktb616 · Answer

Okay- I uninstalled the driver and went here to download the driver again.... although when i tried to download it, "internet explorer cannot display the webpage". Here is where i was: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-62508-1&cc=us&dlc=en&lc=en&os=2093&product=3747169&sw_lang=

Also, i've been using another laptop in the house, an Acer. Not sure if it has anything to do with it being a different brand computer while trying to access the above site.... probably not, but figured wouldnt hurt to mention. 

The product number is Compaq Presario A940NR (which is also what i entered into the site above- not sure if it kept my entries or not)

Thanks!

Anonymous User · Answer

Download the driver from a different PC ,copy to this PC and install it. 

ftp://ftp.hp.com/pub/softpaq/sp39001-39500/sp39403.exe

let me know how it works

Anonymous User · Answer

Try this

open router config page on a different PC,Uncheck the wireless security,MAC authentication

Try to browse now.

Let me know if that solves the issue

Connected to Network, No internet

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