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2 responses
Anonymous User
Oct 28, 2011 at 11:33 PM
Oct 28, 2011 at 11:33 PM
IMPORTANT:
Boot into normal mode
Go to run and type
%temp% and click ok
If you find a folder called smtmp ,copy it to a safe location.
If you do not find it,check here
C:/windows/temp
If you still do not find it,leave it
STEP 1:
You have been affected by recovery rogue.You need follow the same procedure as mentioned.
Boot into normal mode
Go to run and type
cmd and click ok
Now copy these commands and run it
Echo y | reg delete HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System /v DisableTaskMgr
Echo y | reg delete HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer /v NoDesktop
This should enabled your task manager,now launch it
Go to file>>>new task and type
explorer and click ok
Now you should get back your icons
STEP 2:
Copy this and run it on your PC
https://support.kaspersky.com/downloads/utils/tdsskiller.exe
Cure the infections/
https://ccm.net/downloads/security-and-maintenance/4621-malwarebytes-anti-malware/
Download and install this.Run a full scan and make sure that you get a clean log
Let me know after this,we can proceed with recovering your lost files
Boot into normal mode
Go to run and type
%temp% and click ok
If you find a folder called smtmp ,copy it to a safe location.
If you do not find it,check here
C:/windows/temp
If you still do not find it,leave it
STEP 1:
You have been affected by recovery rogue.You need follow the same procedure as mentioned.
Boot into normal mode
Go to run and type
cmd and click ok
Now copy these commands and run it
Echo y | reg delete HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System /v DisableTaskMgr
Echo y | reg delete HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer /v NoDesktop
This should enabled your task manager,now launch it
Go to file>>>new task and type
explorer and click ok
Now you should get back your icons
STEP 2:
Copy this and run it on your PC
https://support.kaspersky.com/downloads/utils/tdsskiller.exe
Cure the infections/
https://ccm.net/downloads/security-and-maintenance/4621-malwarebytes-anti-malware/
Download and install this.Run a full scan and make sure that you get a clean log
Let me know after this,we can proceed with recovering your lost files