Typing backslash displays question mark [Closed]

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 Timber -
Hello,

Have been unable to use computer because some letters and numbers do not display correctly. Finally removed OS and reformated. Now I cannot install new OS because cannot type the number 8. Any ideas?

Timber

1 reply

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Registration date
Wednesday October 8, 2008
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Contributor
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June 15, 2019
1,854
The keyboard probably has failed. You might need to replace the keyboard. Ebay is a good place to find keyboards.

Good Luck
Thank you for responding. I have replaced the keyboard and also tried a usb keyboard, tested the memory, and run diagnostics on the hard drive. Also booted up using cd boot to A:\ and then going to C:\ None of these actions have changed the problem. Also booted up in linux, with same result. I have wiped the hard drive, but cannot install a new OS because I cannot enter the number "8" as part of the key. Entering 8 results in a question mark. This is a Sony vaio laptop and I cannot figure out how to reset the bios. I am out of ideas. Any thoughts you may have would be appreciated. Timber

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