Windows 7 lost folders

xxrfsxx - Nov 29, 2011 at 10:19 AM
 Anonymous User - Dec 2, 2011 at 10:41 PM
Hello, I have unistalled a CC cleaner using the windows unistal program and have lost all picture folders and text folder from my desktop and have run system restore to no avail in finding them . They are no where to be found and have spent hours using the seach feature and even going folder by folder and file by file via the system hard drive . Help as there where alot of important photos and text files on my desktop I really would like back .
Thanks Robert .

12 replies

Anonymous User
Nov 30, 2011 at 07:54 AM
//However after removing the one suggested by the MS website //

what does this line mean?

Were you infected by a rogue? Did you get any harddisk errors?

go to run and type

%temp% and click ok

Search for smtmp folder ,if you have one save it to a safe place and let me know


If you have windows 7,try this

go to

C \Users\Public

Right click on the desktop folder

Click on restore previous versions tab and select a previous point and restore

If you were infected by any rogue let me know.