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Please help! An issue with my external HDD

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ibnyasseen - Jan 22, 2012 at 10:34 AM
 ibnyasseen - Feb 10, 2012 at 03:49 AM
Hello,

I recently bought two 500 Go Packard-bell USB HDD and i have a real problem with them. When i insert them they are all detected but i can only explore the first one inserted. The second one inserted does not appear in windows explorer. I'm running Windows 7. Please help, i reall y need a solution. Thanks in advance.

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Answer 1 / 2
xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,833
Jan 22, 2012 at 12:00 PM
These hard drives are powered off the USB port. You computer can't supply the power needed to run two hard drives. You need to either buy a power supply for each HD (they might have a 5 volt power plug) or buy a POWERED USB HUB that can supply the required current.

Good Luck
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Answer 2 / 2
ibnyasseen
Feb 10, 2012 at 03:49 AM
Thanks xpcman,
The problem was solved just by activating the disk from the Disk Management Tool in Windows. The second disk inserted was automatically inactivated by Windows. After activating once from "Disk Management Tool" in control Panel, the problem was definitely solved.
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