Hello, I bought a new flat screen monitor, but the picture doesn't come on and I've pressed all the buttons on the side and nothing. My old monitor works fine and the computer is on working fine, but no picture. I'd appreciate a uncomplicated response and it can't be the monitor.
Well it can be the new monitor (it's called DOA - Dead On Arrival).
I assume you read the manual for the new monitor and have pushed the correct buttons (not pushed any and every button in sight).
To test the monitor - turn it on without a PC connection
1. you probably will see the Logo of the manufacturer and then some message about no input signal. If you don't see anything then you have a dead monitor. (or a bad power cord/connection)
Common monitor problems are:
1. incorrect selection of your input cable type (DVI, VGA or HDMI)
2. out of range frequency - some CRTs can go as high as 75 hz where a LCD might only be happy at 60 hz.
3. poor connection of the cable at either end