Laptop wireless internet not working

Solved/Closed
Brie - Updated on Jun 9, 2017 at 02:31 AM
 JoshuaGz - Jul 1, 2019 at 11:22 AM
Hello,

I have a Dell laptop that will not connect to the wireless Internet provided by my in-home router. I can pick up wireless from my iPad and three different iPhones, but not my laptop.

I can access internet on the laptop when plugged into the router's ethernet cord, but not through wireless. It shows me my network when I try to logon, but it is grey in color and unable to select the wireless network.

The router is an AT&T 7550 Router and the Laptop is a Dell Inspirion.

Any suggestions??? Thank you in advanced!

Related:

2 replies

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Updated on Nov 26, 2018 at 03:00 PM
Hello,

Try this 1
  • 1) First make sure that your wireless connection is not disabled.
    • Click on Start --> In search box, type ncpa.cpl and press Enter
    • "Network Connections" window will be opened. If you find your wireless
    • connection icon in grey color then right-click on it and select "Enable".
  • 2) Check your SSID and the security key.


Note from JamesUlip : if it doesn't work, remove it on device manager, after that install it, click on the top search for driver it worked for me

Good Luck
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omg omg omg thank you thank thank thank you thank youuu are god
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onnu podayyy koothara answer
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Nickname...jk
Nov 20, 2013 at 01:21 AM
not wirking its fake
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my wan is connected but it is not receiving packet on xp
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thank you!!!!!!!
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computerfixer
Dec 5, 2014 at 02:21 PM
Reset router to factory default setting! Spent five hours troubleshooting and this ultimately fixed the problem.
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