Nano 4GB screen frozen "Connected"Solved/Closed

Question

Hello,
  My daughter who is 11 had her ipod nano (4GB) plugged in to my computer.  We were leaving the house so she shut off my computer for me but forgot that she had her ipod still connected.  The problem now is my computer does not recognize the her ipod is connected and the ipod won't work at all.  The face of the screen says: Connected Eject befor disconnecting.  the problem is she can't eject because my computer doesn't even recoginize that anything is plugged into the USB port.  there is nothing wrong with the cable because it does recognize my 13 yr old's ipod.  Help!! What can I do to fix this child's ipod?

USEFUL · Accepted Answer

I GOT MINE TO UNFREEZE BY: 
toggling the hold switch on and off then hold the menu and the centre button for 6 second until an apple logo appears and ur songs should all be still their

julioz · Answer

Hello Rose,

Well it might be due to a variety of problems but I tried to check it for you on Apple's website, so you can go through this link to try to see if it helps you out https://support.apple.com/en-us/HT204307

asd · Answer

Thank Youuu... ThannnXXXX -- Oh my god Thank you..

The Ber · Answer

USEFUL,
You are very.
My 4GB Ipod froze also. I hadn,t used it for a while and was testing prior to giving to my daughter for her o/s trip when I froze. Your suggested method worked perfectly.

Thanks

The Ber

str8shootar · Answer

WOW ADVISE THAT REALLY WORKS! TYVM

Sirch · Answer

You are a legend, I've been stressing for the last 5hrs trying to get it to work!

a1ex · Answer

None of these solutions is working for me. Apple I-pods are great when they work they really shouldn't still be so technically primitive that they crash repeatedly like this!

Dman · Answer

Funny how the internet has everything you need I was about to break my ipod in 2 parts untuil I checked in here and IT WORKS NOW just having troubles putting music on it tho it says I need an update for v 11 on media player so im waiting for that THANKS!!

casey · Answer

thank you very much for this post. it really saved me BIG TIME! whew, it ade me nervous for a while.

M · Answer

"USEFUL!"   I LOVE YOU! ...unfrozeeee it :) yay

Stony · Answer

Works great after your fix to hold Menu and center buttons down. Thanks!!!

sammylou · Answer

Brilliant!!!!

Terminator · Answer

your a genius

thanks · Answer

oh my goodness. THANK YOU! I just got this iPOD and I thought it was broken. THANK YOU SOOO MUCH. OMG.

firemansam · Answer

Your the king.

This worked perfectly.

gaz · Answer

Thank you. Sooooooo much.!

jamie · Answer

WOW, I just googled this problem, I thought I broke the dang thing, pushing all the bottons and holding down the menu and center button for like 10 seconds really works!!! thanks!!

rezy · Answer

Thanks really a lot :)

chan · Answer

WOW!!! thnx soo much all of ya'll I was afraid I would have to buy a new IPOD!! I was freakin out until ya'll helped me. THanks again

lollyybooboo · Answer

aww wow thanks I have been all day trying to work it I even rang apple but they were closed so happy I did not make a fool of myself haha simple problem thanks !!!

Nano 4GB screen frozen "Connected"

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