Toshiba won't start?

[Closed]
Report
-
Posts
19532
Registration date
Wednesday October 8, 2008
Status
Contributor
Last seen
June 15, 2019
-
I'm having some trouble with my windows 7 toshiba laptop. It's fairly new and I haven't downloaded anything really unusual(a couple mp3s, audacity, wlmm etc) I was using it and it just closed all my programs and shut down normally. This had happened once before but I thought nothing of it and it turned on fine afterwards. This time, when I turn it on, it shows the windows startup screen, then goes to a black screen, then the screen goes off. Then it turns on and repeats the same thing in a loop. The power light never goes off :/. I have left it like this for over 6 hours plugged in and it was still looping the same thing, so then I unplugged it and waited for it to die, hoping i'd get a system resume page, but when I turned it back on it just did the same thing. I have left it off for a week then tried again...Obviously that didn't work. There is no damage to the computer itself, I haven't dropped it or anything and it's not scratched. I'm no computer genius and I just don't know what to do. Help please?
So, thanks in advance for your help and for reading :)

1 reply

Posts
19532
Registration date
Wednesday October 8, 2008
Status
Contributor
Last seen
June 15, 2019
1,921
It's time to call Toshiba since it's still on warranty. My best guess is you have a motherboard problem.

Good Luck