Toshiba won't start?

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help please :/ - Aug 15, 2012 at 11:01 AM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Aug 15, 2012 at 02:10 PM
I'm having some trouble with my windows 7 toshiba laptop. It's fairly new and I haven't downloaded anything really unusual(a couple mp3s, audacity, wlmm etc) I was using it and it just closed all my programs and shut down normally. This had happened once before but I thought nothing of it and it turned on fine afterwards. This time, when I turn it on, it shows the windows startup screen, then goes to a black screen, then the screen goes off. Then it turns on and repeats the same thing in a loop. The power light never goes off :/. I have left it like this for over 6 hours plugged in and it was still looping the same thing, so then I unplugged it and waited for it to die, hoping i'd get a system resume page, but when I turned it back on it just did the same thing. I have left it off for a week then tried again...Obviously that didn't work. There is no damage to the computer itself, I haven't dropped it or anything and it's not scratched. I'm no computer genius and I just don't know what to do. Help please?
So, thanks in advance for your help and for reading :)

1 response

xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,825
Aug 15, 2012 at 02:10 PM
It's time to call Toshiba since it's still on warranty. My best guess is you have a motherboard problem.

Good Luck
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