Extra connection

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Hello, I am wondering why when I go to connect, my modem tells me that there is another connection using my internet and my connection may not work correctly.
Can someone please tell me why this is happening.
lj



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Hi

What kind of connection do you have ?
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I have a telstra 4G sierra wireless connection, I think
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A wireless connection will be slower than a DSL or Cable connection. I suggest that you contact your ISP (Bigpond) and explain the issue.

Good luck