Device has either stopped responding or has been disconnected [Solved/Closed]

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Thursday December 13, 2012
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December 13, 2012
- - Latest reply:  Thatguy - Oct 21, 2013 at 09:00 AM
Hello,
When trying to download music from my computer onto my ipod...it keeps saying " the device has either stopped responding or has been disconnected" Does anyone know what to do with this? Just got the ipod and can;t get any music on it. :(


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Thursday December 13, 2012
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Thank you
Thanks alot!! It worked right away! :)

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Jean-François Pillou
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Monday February 15, 1999
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You're very welcome ;)
Just had the same problem with mine, all I did was unlock my phone. Worked for me so hope it works for you!!!
Posts
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Registration date
Monday February 15, 1999
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Verified expert
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-1
Thank you
You should try to uninstall iTunes and then download and install the latest version!