My notebook stopped functioning and hangs up frozen. I have tried to do a restore, recovery, and with no result. I created 4 restore disks and a boot disk when first purchased. These do nothing other than allowing me to boot into a recovery screen w/ 7 options, no of which work.
Interestingly, the windows update is also disabled in Services. When I try to start or run this it freezes up the laptop. This is why I am trying to reinstall the system.