Transferring external hard drive into computer, not recognized

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Hello,

I have a WD 2 TB external hard drive that, a few months ago, lost it's USB port. It snapped right off. I bought a new casing and plugged it in only for it to not work. It showed up in my Device Manager, but the icon was opaque and un-clickable. Following the advice from a Best Buy employee, I finally tried putting it directly into my computer so I can get the data. I used some parts from my old computer.

The drive shows up in my Device Manager and it shows that the data is still there. My problem is with allocating/partitioning/assigning a letter. Everything I read online indicates that I will have to wipe it clean in order for it to be read properly and for it to be usable. I do not want to lose all 2TB of data so i am desperate. Is there any way to access the data without having to wipe it?

I am going to try to get to a repair shop tomorrow, but I figure that since I am up and in the middle of this I could see if anyone can help. Is it possible to do on my own or should I just let the pro handle it?

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Hi,

It seems the problem originally started with the snapping of the USB port on the Hard Drive. If the hard drive is detected in the Device Manager you can assign a drive letter to it without formatting it. You can try doing it to as a fix. Check the below mentioned link for details:

https://support.microsoft.com/en-us/windows?ui=en-US&rs=en-001&ad=US

Do reply with results.
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Thanks for the reply!

I followed the instructions given, however here is no option to change file path or letter. Disk 0 has this option, but I know that is my OS and everything. The color of the top of the box for Disk 1 is black and it says 'unallocated'. When I right click the bigger box that shows the amount of data, the only options that I can click are Properties and Help. The other 3 are not clickable and include New Simple, Spanned and Striped Volume. When I right-click the box saying Disk 1, it gives me Initialize, Offline, Properties and Help.
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Hi notunctioning,

There is a software by the name "EaseUS Data Recovery Wizard" this can help you recover data in most of the damaged (not physical) Hard Drive Scenarios. You can try using this software but in your case as you reported there was a physical damage so it is recommended that you seek a technical expert to assist in recovery or choose a data recovery company to recover as much data as possible.

You can read about "EaseUS Data Recovery Wizard" and also download it from the below mentioned link:

http://www.easeus.com/resource/recover-hard-drive-data.htm

Kindly get back if there are any further queries.

Thanks & Regards
Zohaib R
#iworkfordell
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I tried out the program, but it did not recognize any device. As you said, it is probably because of the physical damage. I spoke to Best Buy and they said they could try something in store, but if they can't do anything they would have to send it out which puts me out 2 grand. I am going to talk to another repair store to see what my options are.

I have a thought. My friend has the exact make and model of my hard drive. We bought them at the same time. If I swapped out the hard drive from the enclosure and put mine in, do you think that the machine could read it? Or is it the removal of the hard drive from the enclosure that causes the computer to longer read it? What are your thoughts on this?
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Hi notunctioning,

Dismantling the Hard Drive is not a recommended step as this might damage some of the delicate parts inside such the Hard Drive Platters or read/write head. Also if there is any permanent damage to the platters it might become unusable and experts might also fail to recover the data from it. However, when researching I found a Video which has some valuable steps on how to dismantle some of the common Hard Drive types. Please check the below mentioned link:

https://www.youtube.com/watch?v=Pg1udSz9FEk

Note: This video shows one of the old Model Hard Drive. Please attempt these steps only if the Hard Drive has a similar structure/design.

Kindly get back if there are any further queries.
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I don't want to take the actual hard drive apart, but rather swap out from the outer enclosure, the plastic outerwear that just has the USB and power supply and the motherboard for that. It is exactly the same as the one I broke, so i was wondering if that would work. It might not see it as a new enclosure/hard drive, but rather a full, accessible hard drive.
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Hi notunctioning,

I would recommend doing that only under supervision of a technician as it might lead to breaking of some parts. If any irreparable damage is caused to the good working Hard Drive, both the drives will be rendered unusable. Please go through the Service Manual (if any) for the Hard Drives or carefully go through the instructions for dismantling if available.

Kindly get back if there are any further queries.