No connection to internet on desktop but have connection w/ wifi

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Hello,
Good afternoon, plz help. I have recently installed total protection for my desktop computer, now the internet only works on my wifi laptop. what could be the problem?

I also did an IP config the ip address came back with a number starting with 169. ( this means the computer is not receiving valid ip address)i did a release and it came back with an eroor unable to contact server. ??


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Posts
19532
Registration date
Wednesday October 8, 2008
Status
Contributor
Last seen
June 15, 2019
1,918
McAfee Total Protection? I suggest you call the McAfee phone number for help.