Stuck in a reboot loop
Closed
Hello,
I have just installed a kaspersky antivirus and when I try to restart my laptop it goes up to the blue screen where it displays the welcome note afterwich it restarts again. My disk is not partitioned and I don't want to format the disk. I believe the machine is infected. Please kindly help with any idea on how I can go about with solving this problem.
Thanks.
I have just installed a kaspersky antivirus and when I try to restart my laptop it goes up to the blue screen where it displays the welcome note afterwich it restarts again. My disk is not partitioned and I don't want to format the disk. I believe the machine is infected. Please kindly help with any idea on how I can go about with solving this problem.
Thanks.
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2 responses
When I try loging on safe mode the same thing happens. I click the administrator account but it still cannot display the desktop. Please help me because I'm stuck. Thanks.
hotpurs
Posts
14
Registration date
Saturday October 11, 2008
Status
Member
Last seen
May 14, 2009
2
Feb 16, 2009 at 04:37 AM
Feb 16, 2009 at 04:37 AM
You just have to go on safe mode when your booting your system by pressing F8.
Then uninstall kapesky antivirus, install Nod32 its better
Then uninstall kapesky antivirus, install Nod32 its better