Stuck in a reboot loop

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Charles - Feb 16, 2009 at 04:15 AM
Charles - Feb 16, 2009 at 06:33 AM

Hello,

I have just installed a kaspersky antivirus and when I try to restart my laptop it goes up to the blue screen where it displays the welcome note afterwich it restarts again. My disk is not partitioned and I don't want to format the disk. I believe the machine is infected. Please kindly help with any idea on how I can go about with solving this problem.
Thanks.

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2 responses

Answer 1 / 2

Charles
Feb 16, 2009 at 06:33 AM

When I try loging on safe mode the same thing happens. I click the administrator account but it still cannot display the desktop. Please help me because I'm stuck. Thanks.

Answer 2 / 2

hotpurs Posts 14 Registration date Saturday October 11, 2008 Status Member Last seen May 14, 2009 2
Feb 16, 2009 at 04:37 AM

You just have to go on safe mode when your booting your system by pressing F8.

Then uninstall kapesky antivirus, install Nod32 its better

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