Won't load past welcome screen.It only will start in safe mode.
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Callums
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Tuesday March 12, 2013
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March 12, 2013
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Mar 12, 2013 at 06:50 PM
Just-a-though - Nov 27, 2014 at 12:16 AM
Just-a-though - Nov 27, 2014 at 12:16 AM
Hello,
My windows 7 laptop won't load past the welcome screen. It was working fine and then on google chrome I got impatient while it wasn't opening a new tab. I clicked on it a lot. Then it completely crashed, I couldn't open task manager or anything.
So I held the power button to turn it off, and it did. I just started windows normally thinking it crashed and it would be fine. It said the windows/welcome thing with the logo and then went off, loaded the curser and it just stopped there.
It let you move the curser for a few seconds with lag but then there no movement. I haven't downloaded anything recently so I have no idea what to do.
Please help me because I need it a lot for my GCSE's. I would prefer to keep all my old stuff but if I can't then its ok, as long as it will work.
My windows 7 laptop won't load past the welcome screen. It was working fine and then on google chrome I got impatient while it wasn't opening a new tab. I clicked on it a lot. Then it completely crashed, I couldn't open task manager or anything.
So I held the power button to turn it off, and it did. I just started windows normally thinking it crashed and it would be fine. It said the windows/welcome thing with the logo and then went off, loaded the curser and it just stopped there.
It let you move the curser for a few seconds with lag but then there no movement. I haven't downloaded anything recently so I have no idea what to do.
Please help me because I need it a lot for my GCSE's. I would prefer to keep all my old stuff but if I can't then its ok, as long as it will work.
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2 responses
Zohaib R
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Sunday September 23, 2012
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Mar 12, 2013 at 07:15 PM
Mar 12, 2013 at 07:15 PM
Hi Callums,
As you have mentioned the computer works fine in the safe mode, perform a clean boot to check if it resolves the problem. To get the steps on how to perform a clean boot, check the below mentioned link:
https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows
Do reply with results.
As you have mentioned the computer works fine in the safe mode, perform a clean boot to check if it resolves the problem. To get the steps on how to perform a clean boot, check the below mentioned link:
https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows
Do reply with results.
Ceedgevelayo
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Saturday December 28, 2013
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December 28, 2013
Dec 28, 2013 at 08:49 PM
Dec 28, 2013 at 08:49 PM
Hello I have the same problem, whens tarting it gets to the points where the windows logo is popping up then suddenly a blu screen flashes I cant even read what is written then after that it says windows recovery error, I tried everything started in safe mode, last know good config and normally. I tried to insert my windows cd and repair computer, it just stops with the background with the cursor moving, wuat do I do please help me
Aug 12, 2013 at 01:33 AM
Dec 24, 2013 at 06:24 PM