External hard disk

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rnuman Posts 1 Registration date Thursday March 28, 2013 Status Member Last seen March 28, 2013 - Mar 28, 2013 at 01:28 AM
Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 - Mar 28, 2013 at 06:03 AM
Hello,

i have WD external drive, and i have some important construction work data in it,
and i have windows 8 in my laptop, the problem is my external drive is not detecting
only the power light is blinking, actually it is working in the past windows operating system
like window xp and other. but it is not showing in my windows 8 and windows 7, and even it is not showing in device manager as well. so please will you kindly help me out from this problem.
the other external drives are working but accept this one.


2 replies

Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,241
Mar 28, 2013 at 06:03 AM
After plugging in the device, go to device manager (In run type "devmgmt.msc") In Device manager go to "Universal serial bus controllers" It should list the storage devices that you have connected to your PC. Right click and then click "Uninstall. Remove the USB drive and restart your system.
Try connecting the device again. I think this should solve the problem.
2
vaibhav_India Posts 2 Registration date Thursday March 28, 2013 Status Member Last seen March 28, 2013 1
Mar 28, 2013 at 05:26 AM
Hi,

I request you to contact to Data Recovery Experts to know more about this. You can freely contact to any data recovery company. Please avoid doing any experiment yourself to save the current data.

Regards,
Vaibhav
1