Internet connected but can't browser....

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ss_adhitya Posts 2 Registration date Friday March 29, 2013 Status Member Last seen March 30, 2013 - Mar 29, 2013 at 04:06 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Mar 30, 2013 at 06:05 AM
hi i am using tikona internet services...the internet is connected with a yellow icon, but still the torrents keep downloading but i'am not able to browse the sites..there is no IP as it autodetects..i tried switching off my adapter switching on again but does not work...i have to restart each time it happens...it works for some time and gets cutoff again..any solution? tnx in advance...
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2 responses

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162
Mar 29, 2013 at 05:46 PM
Hello,

What did tikona internet services had to say about this ? Several complaints have been filed about their customer service.
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ss_adhitya Posts 2 Registration date Friday March 29, 2013 Status Member Last seen March 30, 2013
Mar 30, 2013 at 05:51 AM
they said they'll look into it but of no use....but mostly i think its my system problem..
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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162
Mar 30, 2013 at 06:05 AM
Could be a virus.

To help you and prescribe the remedy, I must make a diagnostic and to do so, I require a log.

1. Open this link and download ZHPDiag2 :

https://www.zebulon.fr/telechargements/securite/systeme/zhpdiag.html

(Don't be alarmed is the site is in French, it sometimes happens, the tool will take your system language and allow the download if you get a warning message.)

2. Save the file on your Desktop.

3. Double click on ZHPDiag.exe and follow the installation instructions.

The tool creates three icons ZHPDiag, MRB, and ZHPFix (If necessary,we will use ZHPFix at the next step).

4. Double click on the short cut ZHPDiag on your Destktop.

5. Click on the green arrow to ensure you have the latest version. Click on the eyedropper icon and ensure all of the items are checked.

6. Click on the Magnifying glass with the + sign and run the analysis.

Wait for the tool to finished (maybe a long time)

7. Close ZHPDiag.

8. To transmit the report, click on this link :

https://authentification.site

9. Click on Parcourir and search the directory where you installed ZHPDiag (usually C:\desktop\zhpdiag.txt).

10. Select the file ZHPDiag.txt.

11. Click on "upload »

12. Copy the URL and post it here.

Best regards

Ambucias
Moderator /Security Contributor
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