Hi, My netbook is new but it is already slow and it doesn't have anything,like heavy downloads or something, I just would like to know if it has a virus or not. Please help. Also one day a blue screen appreared.
There are 42 malware in your system : spyware, adware and a trojan horse (Browser Helper Object)
I will request that you run two tools which you must run according to the directions. Once you have run those tools, please post the logs in this thread, (no need to upload on Speedyshare), then run another ZHP diag log and upload on speedyshare.
Please request a FULL system scan, which may take from 20 minutes to hours. Do not interfere no matter how long in takes. The creators of Malwarebyte recommend that while the tool is running that you go do something else, such as watching a rerun of Gone with the Wind or read Tolstoy's War and Peace.
If Malwarebyte restarts your system, launch it again to finish the Full scan.
When the scan is completed, delete all items found.
I don't really know how did I get those trojans and malwares, can you tell me?
I am running malwarebytes now so atm I'm sending you the adwcleaner log:
# AdwCleaner v2.200 - Fichero creado el 11/04/2013 a 23:52:17
# Actualizado el 02/04/2013 por Xplode
# Sistema operativo : Windows 7 Starter (32 bits)
# Usuario : Usuario - USUARIO-PC
# Modo de inicio : Normal
# Ejecutado desde : C:\Users\Usuario\Downloads\adwcleaner.exe
# Opción [Supresión]
Hi, I am so sorry for the spanish text,how can I change it to English?
BTW, I have downloaded the cleaner and the other tool. I have run SCAN and REPAIR, but it didn't give me any logs. How can I find it?
Yeah, I know that you understood the spanish text but Iwould like to ask for some help too of changing the language of my notebook to english,except the keyboard. Would that be possible.
And about the log, as what I have told you about the tool that you asked me to download and run, it didn't give me any logs after I click SCAN and REPAIR.