Dell Inspiron 8200.
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jen855
Posts
1
Registration date
Saturday 18 May 2013
Status
Member
Last seen
18 May 2013
-
18 May 2013 à 19:35
Zohaib R Posts 2368 Registration date Sunday 23 September 2012 Status Member Last seen 13 December 2018 - 20 May 2013 à 11:56
Zohaib R Posts 2368 Registration date Sunday 23 September 2012 Status Member Last seen 13 December 2018 - 20 May 2013 à 11:56
1 response
Zohaib R
Posts
2368
Registration date
Sunday 23 September 2012
Status
Member
Last seen
13 December 2018
69
20 May 2013 à 11:56
20 May 2013 à 11:56
Hi jen855,
Please try the below mentioned steps and reply with results:
1. Check if the "Thick Border" appears on Dell Logo and in BIOS. If "Thick Border" is seen on dell Logo and in BIOS, follow Outside OS troubleshooting below, else follow Within OS troubleshooting.
Outside OS Troubleshooting
1. Check with a known good external monitor. If known good monitor works fine, the problem is with the LCD and needs to be replaced. Else, follow next steps.
2. Run "Dell 32-bit Diagnostics" on video, click here to find steps on "How to Run the Dell 32-bit Diagnostics Utility".
3. If LCD BIST fails, the LCD needs to be replaced. The test will return an error code if it fails, add the error code in your reply. If the test passes follow Inside OS Troubleshooting.
Inside OS Troubleshooting
1. Adjust the video resolution to Optimum/Maximum resolution as suggested in the OSD Menu.
2. Download the updated video driver and BIOS. Uninstall video driver and then install the updated Video driver and BIOS.
Note: Plug your computer to a good, working UPS before you update the BIOS. If you experience a loss of AC power or a significant voltage sag/spike during the BIOS flash, you will either have to buy a new BIOS chip or buy a new motherboard.
To know more about Dell's products, services and drivers & downloads, please go to http://dell.to/YBlak6
Please try the below mentioned steps and reply with results:
1. Check if the "Thick Border" appears on Dell Logo and in BIOS. If "Thick Border" is seen on dell Logo and in BIOS, follow Outside OS troubleshooting below, else follow Within OS troubleshooting.
Outside OS Troubleshooting
1. Check with a known good external monitor. If known good monitor works fine, the problem is with the LCD and needs to be replaced. Else, follow next steps.
2. Run "Dell 32-bit Diagnostics" on video, click here to find steps on "How to Run the Dell 32-bit Diagnostics Utility".
3. If LCD BIST fails, the LCD needs to be replaced. The test will return an error code if it fails, add the error code in your reply. If the test passes follow Inside OS Troubleshooting.
Inside OS Troubleshooting
1. Adjust the video resolution to Optimum/Maximum resolution as suggested in the OSD Menu.
2. Download the updated video driver and BIOS. Uninstall video driver and then install the updated Video driver and BIOS.
Note: Plug your computer to a good, working UPS before you update the BIOS. If you experience a loss of AC power or a significant voltage sag/spike during the BIOS flash, you will either have to buy a new BIOS chip or buy a new motherboard.
To know more about Dell's products, services and drivers & downloads, please go to http://dell.to/YBlak6
