Dell Inspiron 8200.
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jen855
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Saturday May 18, 2013
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May 18, 2013
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May 18, 2013 at 07:35 PM
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 - May 20, 2013 at 11:56 AM
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 - May 20, 2013 at 11:56 AM
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Zohaib R
Posts
2368
Registration date
Sunday September 23, 2012
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Member
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December 13, 2018
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May 20, 2013 at 11:56 AM
May 20, 2013 at 11:56 AM
Hi jen855,
Please try the below mentioned steps and reply with results:
1. Check if the "Thick Border" appears on Dell Logo and in BIOS. If "Thick Border" is seen on dell Logo and in BIOS, follow Outside OS troubleshooting below, else follow Within OS troubleshooting.
Outside OS Troubleshooting
1. Check with a known good external monitor. If known good monitor works fine, the problem is with the LCD and needs to be replaced. Else, follow next steps.
2. Run "Dell 32-bit Diagnostics" on video, click here to find steps on "How to Run the Dell 32-bit Diagnostics Utility".
3. If LCD BIST fails, the LCD needs to be replaced. The test will return an error code if it fails, add the error code in your reply. If the test passes follow Inside OS Troubleshooting.
Inside OS Troubleshooting
1. Adjust the video resolution to Optimum/Maximum resolution as suggested in the OSD Menu.
2. Download the updated video driver and BIOS. Uninstall video driver and then install the updated Video driver and BIOS.
Note: Plug your computer to a good, working UPS before you update the BIOS. If you experience a loss of AC power or a significant voltage sag/spike during the BIOS flash, you will either have to buy a new BIOS chip or buy a new motherboard.
To know more about Dell's products, services and drivers & downloads, please go to http://dell.to/YBlak6
Please try the below mentioned steps and reply with results:
1. Check if the "Thick Border" appears on Dell Logo and in BIOS. If "Thick Border" is seen on dell Logo and in BIOS, follow Outside OS troubleshooting below, else follow Within OS troubleshooting.
Outside OS Troubleshooting
1. Check with a known good external monitor. If known good monitor works fine, the problem is with the LCD and needs to be replaced. Else, follow next steps.
2. Run "Dell 32-bit Diagnostics" on video, click here to find steps on "How to Run the Dell 32-bit Diagnostics Utility".
3. If LCD BIST fails, the LCD needs to be replaced. The test will return an error code if it fails, add the error code in your reply. If the test passes follow Inside OS Troubleshooting.
Inside OS Troubleshooting
1. Adjust the video resolution to Optimum/Maximum resolution as suggested in the OSD Menu.
2. Download the updated video driver and BIOS. Uninstall video driver and then install the updated Video driver and BIOS.
Note: Plug your computer to a good, working UPS before you update the BIOS. If you experience a loss of AC power or a significant voltage sag/spike during the BIOS flash, you will either have to buy a new BIOS chip or buy a new motherboard.
To know more about Dell's products, services and drivers & downloads, please go to http://dell.to/YBlak6
