Local connection but cant assess internet

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musyo Posts 1 Registration date Sunday May 26, 2013 Status Member Last seen May 26, 2013 - May 26, 2013 at 03:40 AM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - May 26, 2013 at 05:59 AM
My computer shows local connection but cant assess internet(cant connect).How can i download and instal new windows in my computer? Please assist.
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1 response

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
May 26, 2013 at 05:59 AM
Hello,

Try this 1.

1) Make sure that IP address and DNS server was set to obtain the address

automatically .

Click on Start --> In search box, type ncpa.cpl and press "Enter".

[If you are using Windows XP then click on Start --> Run --> Type ncpa.cpl and

press Enter.]

If you are using wired network then right click on your local area connection icon

or if you are using wireless network, then right-click on wireless network icon --->

Select "Properties" ---> scroll down and double click on "Internet

Protocol[TCP/IP]" . Make sure that

"Obtain IP address automatically" and "Obtain DNS server address automatically"

options are selected.

2) Click on Start --> In search box, type cmd and click on OK.

[If you are using Windows XP then click on Start --> Run --> Type cmd and

press Enter.]

Now enter this command.

ipconfig/all and press enter.

Make sure that IP Address, Subnet Mask, Default Gateway and DNS Servers

are having addresses.

3) Internet Explorer :

Right click on the "Internet Explorer" icon---->Click on "Properties"---> Click on

"Connections" tab-->Click on LAN settings button. In that window uncheck all the

options, if you notice any option selected.

4) Temporary disable your Firewall \ Antivirus and check if you are able to

connect to the internet.

Good Luck.
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