Unable to create folders

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neztea Posts 4 Registration date Friday June 21, 2013 Status Member Last seen June 25, 2013 - Jun 24, 2013 at 10:38 AM
neztea Posts 4 Registration date Friday June 21, 2013 Status Member Last seen June 25, 2013 - Jun 25, 2013 at 06:39 PM
Hello,

I'm sorry if I offended anyone while asking my 1st question that was definitely unintentional. This is the 1st time i've used a "q&a" site and I was trying not to be lengthy.

Any help received is greatly appreciated.

i am unable to create any folders. i can create brief cases but no folders, when i right click my mouse a folder is not even an option . I even when i go into my library and click on new folder nothing happens..i think it's a windows issue but i've been all over there support site and not getting the answer i need. yes i've tried system restore rebooting and a few other things but as my last resort if i have to restore to factory settings will this give me this function again ..ps and there are no error messages appearing.

Thanking you in advance for any assistance

1 reply

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jun 25, 2013 at 09:26 AM
Hello,

Try this 1

First backup your registry.

Click on Start --> In search bar, type regedt32 and press Enter.

"Registry Editor" will be opened. Now click on "File" --> Export --> Save it with any

name in your desired location. Close the "Registry Editor".

Now click on the below hyperlink "Fix" and download the file.

Fix

After downloading, extract the file and double-click on it --> Click on "Run" -->

Click on "Yes" button --> Click on "OK" button.

Good Luck
1
neztea Posts 4 Registration date Friday June 21, 2013 Status Member Last seen June 25, 2013
Jun 25, 2013 at 02:54 PM
thank you jack4rall for your response unfortunately this didn't work when i type in the search field it says no match found . i am so at my wits end but thank you so much anyway. system restore hasn't helped either.. thanks again
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jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jun 25, 2013 at 03:32 PM
Hello,
Try this 1
Hold the Windows key and press the R key. "Run" will be opened. Now type regedt32 and press
Enter. "Registry Editor" will be opened. Then follow the above instructions.
Good Luck
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neztea Posts 4 Registration date Friday June 21, 2013 Status Member Last seen June 25, 2013
Jun 25, 2013 at 04:56 PM
great thanks i got 1/2 way thru i guess but the "fix" link you sent doesn't open and i tried to copy and paste the link still not opening i was able to save the folder export like you suggested ...
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jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jun 25, 2013 at 05:16 PM
Hello,
Try this 1
Click on the below link
http://speedy.sh/nhH5B/fix.reg
At the top, you can notice "Download: fix.reg". Click on fix.reg and download it.
Good Luck
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neztea Posts 4 Registration date Friday June 21, 2013 Status Member Last seen June 25, 2013
Jun 25, 2013 at 06:39 PM
THANK YOU THANK YOU THANK YOU...
jack4rall thank you sooooooooooo very much .the last link you gave me zipped thru in like 2 secs and did the job. thanks again problem solved i will stop tinkering around on this computer unless i'm super duper sure what i'm doing.
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