Have network connection but no internet

Scoom Posts 1 Registration date Saturday February 21, 2009 Status Member Last seen February 22, 2009 - Feb 22, 2009 at 08:43 AM
 sangay - Aug 17, 2009 at 04:29 AM
My dughter is at uni has internet connection (excuse my terminology) via a blue cable from wall socket to laptop,
The network connection is good but she is unable to connect to the internet.
In the control panel network place on the connection it has a red circle with black 'x' in it.
She has not had this problem before, last connected just after midnight yesterday.

She uses fire fox but has aslo tried IE7

Any advice woul dbe appreciated.

3 replies

i have network connected but i got delete the internet connection, so what i have to do for this to get it back.
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mikethedike Posts 158 Registration date Saturday August 16, 2008 Status Member Last seen September 22, 2012 41
Feb 23, 2009 at 07:05 AM
few questions from my side\\

sorry to ask but what does UNI stand for

secondly i assume ur daughter is connected to a LAN Network

before u go on to the steps mentioned below i want u to check something for me

on the network connection right click and select properties
there u will find a tab called enable / disable if disabled then enable it

if already the enable tab is selected

click the disable tab the click the enable tab

click ok

now check ur net connection

when she connects to the netwok on startup is she asked for a password and is it through a domain

if so then u first need to know if her account (user id) is permitted for net connection

but u mentioned from last night this problem started

so it one of the 2 reasons

1) her net privilages has changed
2) her some problems with either her ip settings or the firefox setting)

if u have problems in finding out the above mentioned two reasons then contact ur network administrator for it

awaiting reply from ur end

Melisio Mascarenhas