Can't get into my user account [Closed]

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Posts
1
Registration date
Wednesday August 21, 2013
Status
Member
Last seen
August 21, 2013
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Posts
2368
Registration date
Sunday September 23, 2012
Status
Moderator
Last seen
December 13, 2018
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HI

Why wouldn't your user account allow to open your computer for no reason. there was NO password. but it wont open my user account.

Thanks for helping

1 reply

Posts
2368
Registration date
Sunday September 23, 2012
Status
Moderator
Last seen
December 13, 2018
5
Hi Kim Nichelson,

Which is the Operating System installed in your computer? If you are using Windows XP, Vista or Windows 7 Operating System, try to boot to the "Safe Mode" and check if you are able to log on. To boot to the "Safe Mode":

1. Power on/restart the computer.
2. After initial startup screen start tapping F8 key.
3. From the options that appear on the screen, please select "Safe Mode".

Do reply with results.

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