Can't get into my user account

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Kim Nichelson Posts 1 Registration date Wednesday August 21, 2013 Status Member Last seen August 21, 2013 - Aug 21, 2013 at 08:22 AM
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 - Aug 22, 2013 at 07:15 AM
HI

Why wouldn't your user account allow to open your computer for no reason. there was NO password. but it wont open my user account.

Thanks for helping

1 reply

Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 69
Aug 22, 2013 at 07:15 AM
Hi Kim Nichelson,

Which is the Operating System installed in your computer? If you are using Windows XP, Vista or Windows 7 Operating System, try to boot to the "Safe Mode" and check if you are able to log on. To boot to the "Safe Mode":

1. Power on/restart the computer.
2. After initial startup screen start tapping F8 key.
3. From the options that appear on the screen, please select "Safe Mode".

Do reply with results.
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