Need help restoring my 1TB seagate external hardrive

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Irishman2013 Posts 1 Registration date Wednesday September 4, 2013 Status Member Last seen September 4, 2013 - Sep 4, 2013 at 12:49 PM
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 - Sep 4, 2013 at 03:53 PM
few days ago i was resetting my laptop to factory settings and accidently left my 1TB external hardrive box connected to my laptop and now i cant find my items i had previously stored on the box , can anybody help me to rectify this problem please ?

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Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 69
Sep 4, 2013 at 03:53 PM
Hi Irishman2013,

Is the 1 TB External Hard Drive totally empty or specific files are missing? Are you able to access the files in the Hard Drive on any other computer? Please check in the "Disk Management Console" if the Hard Drive is showing as a valid drive with empty and used space. To check in "Disk Management Console":

1. Press and hold the "Windows Key" and then press the "R" key on the keyboard. This will launch the "Run" dialog box.
2. Type "diskmgmt.msc" and hit Enter.
3. In the bottom of the window that opens you will see the drives listed.

Please do write back to us.
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