External Hard disk problem

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vsolluwar Posts 1 Registration date Wednesday November 6, 2013 Status Member Last seen November 6, 2013 - Nov 6, 2013 at 11:18 AM
carminabigue Posts 620 Registration date Tuesday March 19, 2013 Status Member Last seen June 10, 2015 - Nov 12, 2013 at 11:31 AM
Hello,
Please solve my problem...
I have an external harddisk(WesternDigital) 1 TB.
My laptop is showing on Device Management , but not opened
What should i do? I need it urgent.
How can i know whether my USB is USB1.1 or 2.0?
please.. i have lot of important data in it.
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1 response

carminabigue Posts 620 Registration date Tuesday March 19, 2013 Status Member Last seen June 10, 2015 125
Nov 12, 2013 at 11:31 AM
It needs a new drive letter. Try this,
go to control panel -- administraive tools -- computer management -- disk management

Find the drive and right click on it. select to change the drive letter
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