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Help on my toshiba laptop please asap

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elayne2013 Posts 3 Registration date Tuesday November 26, 2013 Status Member Last seen November 27, 2013 - Nov 26, 2013 at 05:47 PM
Ambucias Posts 3015 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 - Nov 27, 2013 at 04:25 PM
Help please
My laptop toshiba wont go pass the toshiba innovation it will go but the screen is blank all black onlything is a little undercode line flashing.
I have try turning it off taken tje battery out and still nothing do some ine know what might be wrong please help....

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Answer 1 / 1
Ambucias Posts 3015 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 11,166
Nov 26, 2013 at 05:56 PM
Hello,

I assume that you took out the battery, disconnected the cable, pressed and held the power button for at least 58 seconds before replugging to start.

What happens if you press alt+ctrl+del ?

P.S. I detest Toshiba laptops! Bad buy!
elayne2013 Posts 3 Registration date Tuesday November 26, 2013 Status Member Last seen November 27, 2013
Nov 26, 2013 at 06:30 PM
It just turn off and turn on again same blank
Ambucias Posts 3015 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 11,166
Nov 27, 2013 at 05:25 AM
The only possible way out that I see, à last resort before consulting a technician would be to try to reset it to factory (out of the box) settings.
elayne2013 Posts 3 Registration date Tuesday November 26, 2013 Status Member Last seen November 27, 2013
Nov 27, 2013 at 02:44 PM
How do i do that
Ambucias Posts 3015 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 11,166
Nov 27, 2013 at 04:25 PM
Elayne

Follow the instructions contained in this Kioskea's "How-to" article. (Do not omit any step)

https://ccm.net/faq/4811-restore-toshiba-laptop-to-factory-settings

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