Unable to remove worm/virus from external drive Closed

Question

Hello ive been having problem with a worm/virus named "format.vbs" i tried AVG, Avast, ESET, McAfee and norton, also used malwarebytes,ccleaner and spybot search & destroy... but all they seem to do is find it, quarantine it but it comes back again, the worm/virus hides everything in my external drive then creates 1kb shortcuts. how can i get rid of it?

btw, i tried unhiding my folder but as i am logged in as admin already it doesnt allow me to unhide them, the "hidden" check/tick box is greyed out. please help tried attrib command as well.

carminabigue · Answer

Hello, 

Try this 1. 

Check whether the files are not in hidden mode. Follow the following steps. 

Step 1: 

Click on the below link and download the file "AutorunExterminator" 

https://ccm.net/downloads/security-and-maintenance/5911-autorun-exterminator/ 

Extract it --> Double-click on "AutorunExterminator" --> Plug your External 

hard drive now. 

This will remove the autorun.inf files from your External hard drive and also from 

the drives. 

Step 2: 

Click on "Start" -->Run --> type cmd and click on OK. 

Here I assume your External hard drive as G: 

Enter this command. 

attrib -h -r -s /s /d g:\*.* 

You can copy the above command --> Right-click in the Command Prompt and 

paste it. 

Note : Replace the letter g with your External hard drive letter. 

Now check for your files in External Drive. 

Step 3: 

After that, download the Malwarebytes' Anti-Malware from the below link 

https://ccm.net/downloads/security-and-maintenance/4621-malwarebytes-anti-malware/ 

Update it --> Perform "Full Scan" 

Note : Default selected option is "Quick Scan". 

Good Luck.

Regards!

Unable to remove worm/virus from external drive

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