I just bought a 1TB WD mybook for mac....... Solved/Closed

Question

Hello,
I purchased a 1TB external drive my book for my G4 iMac and I keep having problems I am running on OS 10.4.11...I added all the things they tell you to add on to your WD my bookHD and now every time I try to do things the computer seems to not recognize certain applications ... I know they are all on the WD My Book under the Memeo folder BUT I have had to re-install iTunes about 10 times saying the application may be corrupted to re-install... which is not correct, and others... my iPhoto has totally not been working... it tells me to get an earlier version than the one I have... for some reason now it says that my iPhoto is to new for the library ????? anyways if I do look onto the WD HD like I said I have all my music and my photos backed up but it seems like it's not allowing my computer to work and run the proper way and it is absolutely hell to have to re-install apps all the time for NO reason... PLEASE HELP !!!!! I should be able to use any application as I please without the WD HD messing with what I am doing.... I know it is saving everything...but it seems like it is taking applications although all the icons are there... I don't get it and I cannot find a USER GUIDE or MANUAL anywhere.......HEEELLLLLLLPPPPPPPPP!!!!!!!!!!!!!

xpcman · Accepted Answer

This solution is on our forum:

I had the same problem with the Western Digital My Book Essential 1TB External Drive that I bought. It kept failing when I tried to reformat it for my Mac as Mac Extended (journaled). I was ready to return the drive because it was so frustrating!

I called WD customer support and they walked me through it over the phone:

This is what worked perfectly:

Use the Apple Disk utility software that comes with your Mac.

PARTITION your Mac as 1 Partition and while you are in that same window, SELECT OPTIONS.

THIS IS THE KEY: There are 3 radio buttons in the popup window for formatting options. The drive was preset as the bottom button PC formatting and you have to chose the middle button which is for Mac.

Click apply and finish formatting your drive. Works perfectly.

One other thing, it is a good idea not to have any applications running when you format the drive.

Hope this helps.

Greatful · Answer

Thanks soooooo much for this! I was pulling out my hair before your response!

Robin · Answer

The first button in Options is   - GUID Partition Table.
That's what you have to use if your Mac has Intel processors.
The middle button is for PPC (old Motorola processors )

Vince · Answer

I'm having the same issue, except that my drive is 2/3 full of important material!  It seems to read in the old slow USB mode, but my mac won't recognize it when plugged into the firewire port.   Can anyone help in a way that doesn't involve reformatting and losing all my work?  Thanks!

Josh in Hamilton · Answer

Thank you so much.  I bought a 1tb and followed the youtube how to format an external hd and it failed! following your advice helped it work perfectly. Thank You Thank you! :)

Mike · Answer

Seriously, thank you so much!

Pomme · Answer

I'm looking at buying an external hard drive for my old G4 PowerMac (Seagate 1TB External Hard Drive Hi Speed USB or Maxtor 1TB External Hard Drive USB2.0 32MB Cache). After reading this thread, I am right in thinking that I can use these powerful hard-drives with the old USB ports? 

What will I lose? Speed? Will there be any limitations?

Thank you so much :)

Pomme

karack · Answer

This solved my problem with formatting -- thanks!

Tone · Answer

I have a similar problem. I have a G5 and  use it for composing music its very close to permanently crashing. It breaks down on me while I use it and I want to back up my music data, they are Reason files.
I also purchased the WD Mybook. I seriously don't know how ot use it.
Ive tried starting a new folder inside the my book hard drive and selecting all the files and placing them in there.
When I connect the Wd my book into the pc  out of 399 reasin files that pop up only 10 show up as icons the rest are unitentified files, I cant open them
Please help.

I'd be willing to send some money.

Tone.

macktone415@hotmail.com
Thanks

thecooleygirl · Answer

Hi, I have a G4 dual 450. the hd in it only goes to 28 gig, I only have 17 left. I need to know some information before purchasing a ext. had like yours. Can I hook it up and use it to run all my adobe software CS3 and 4.? I'm in college (2nd) yr. and I need to be able to use the try-out versions of CS4 for Dreamweaver and Flash. My PPC is running very slow with these programs open. I have CS3 for all the graphic programs, that are mine, but the 4's are trials, I just keep redownloading them when my time is up. Anyway. I heard, I can put a Ext. FW HD on this G4 and use it like I would my internal. Is this correct. Seems like after a lot of searching, I've found a forum that's answering my questions. So....if you could guide me , i'd truly appreciate it. 
thecooleygirl@sbcglobal.net
thanks

ANONYMOUS PSEUDONYM · Answer

you are a legend.
on the verge of reverting back to fat32 system (which is crap) but your post saved me
Really appreciate you taking the time to post this solution

geldstro · Answer

That was incredible good advice.  I too was so frustrated but by doing a google search I stumbled here and lo and behold, it worked perfectly.  I had tried previously to back up my files onto the fat32 but any files that were around 4gb or larger were not happening.  I stumbled on that fact while I was at a student's home and I was teaching here how to use final cut pro.  She was determined to capture an entire mini dv tape and every one of her captures failed.  I did some research and for some reason (probably a newer Mac) I was able to reformat her WD My Book to OS Extended with no problem.  I went home and checked my backup and realized I too had the same problem but I could not get it to format to anything but FAT32 until I read your article.  WOW>  THANK YOU

Wilvis · Answer

Thank you very much. Great solution to a problem that was driving me crazy.

Sequoiarayne · Answer

My book will not even pop up on the desktop.  I cannot find it at all.  HELP!

Anon · Answer

This was such a great help! thank youuuu!!!!!! :)

JOE · Answer

I had a problem with my WD 1TB HD not mounting when using firewire, however it mounted fine when using USB. Weird. The disk even mounted when plugging it into my other mac. Even weirder. 

I tried everything short of reformatting my disk, however I was right about to. I deiced to buy a relatively inexpensive firewire hub (about $20) from amazon and it mounts fine. The HD still wont mount when plugged directly in to the comp but that's worth not reinitializing my disk. 

P.S. Hub I bought is the Belkin Firewire/USB hub designed for the mac mini. Works great with my iMac.

storm70 · Answer

After weeks of googling, I think this thread may be the solution I'm looking for.  I have a WD Passport, formatted as FAT32.  It works on both my imac and windows pc, only when I copy files to or from the drive in windows, it's lightning fast, and when I plug it into the imac copying files from the external drive to the imac is painfully slow.  I need to use the drive on both the mac and pc, so formatting as NTFS and then downloading the mac NTFS-3G driver...will this solve the speed issue?  Please, please, please someone let me know, this is driving me absolutely crazy!!

IhaveaQuestion · Answer

when I partition.. the Options button is blocked and wont let me click it. what do I do?

Fat Tony · Answer

Thank you so much!

Very helpful.

Moneyman · Answer

My God! Thank You from the bottom of my heart..

This was making me almost cry with frustration.

If only WD had the intelligence to put it in the manual (what, what manual is this??!) then this thread wouldnt exist

You are a dead-set legend

Moneyman

appy at last1 · Answer

THANK YOU SO MUCH!!!!!!!! IT WAS SO FRUSTRATING, UNTIL I READ THIS!! THANKSSSS!!!

MrDefCon5 · Answer

Hi guys, had the same issue with my WD. Now here's my catch: when I do all the things you say and click partition, it says: Could not partition due to an Input/Output Error. Anyone of you guys had the same issue? When I hook it up to my PS3 it works flawless, but my mac keeps on giving this message it's really annoying.

wolfentir · Answer

in partitioning your hard drive with this process, does it erase everything? because I have about 750 gigs of stuff on my hard drive and I dont want it deleted by accident in this process.

NTFSMacHelp · Answer

Hello,

I am having the same problem as Mr.DefCon5 above and am getting this message:

Error reading bootsector: Input/output error
Failed to mount '/dev/rdisk2': Input/output error
NTFS is either inconsistent, or there is a hardware fault, or it's a
SoftRAID/FakeRAID hardware. In the first case run chkdsk /f on Windows
then reboot into Windows twice. The usage of the /f parameter is very
important! If the device is a SoftRAID/FakeRAID then first activate
it and mount a different device under the /dev/mapper/ directory, (e.g.
/dev/mapper/nvidia_eahaabcc1). Please see the 'dmraid' documentation
for more details.


I'm on a Mac Powerbook G4 running Mac OS 10.4.11 and the NTFS-3G driver (and MacFuse)that I downloaded from the Apple site and installed should be able to mount this drive.  There are already data on this WD 1TB MyBook drive that are from a PC.  I can't access the data at all since the drive is not mounting.  

Help would be much appreciated.   Many thanks.

Pcamigo · Answer

Does anyone have any idea why there are two Firewire ports on the back? Can it be connected to two computers at the same time?

knob · Answer

using your wd hd for file exchange between pc and mac is not recommended.
check the western digital website.
Its better to work with more then one partition if u need'm for both systems.

Adrian · Answer

Plug in the 1TB Western Digital drive to power outlet and USB port. Ignore the drive and CD icon on the desktop. 
Now, go to your Applications folder on your Mac hard disk. Open Time Machine and choose the new My Essentials Book as the drive to backup as a Time Machine drive. 
Click yes to erase the drive and use it for Time Machine. 
The My Essentials Book is now Mac formatted and ready to use. It will say Time Machine backup in the icon on your desktop. You can rename this and then reopen Time Machine from your Applications folder, and turn off the Time Machine option, if you choose to.

michael · Answer

I just bought MY BOOK FOR MAC external hard drive and as at last saturday the external hard drive couldn't appear on my computer desk top for some reason so I need your help Please I am a DJ and I have all my music on this to free my computer  from running slow.

n · Answer

thnk you

sameer · Answer

intel d945 gcp 1tb hard disk support nahi karta   mere paas yahi mother board hai

NashKnowsBest · Answer

https://support-en.wd.com/!&p_li=&p_topview=1

eullipious · Answer

Using Super Duper to clone tou internal HD should fix the problem and provide a fully functioing backup that you can boot to. However your external hd MUST have firwire to do this. It won't work using a USB connection.

Francesco · Answer

Hi, try to make this when you work on G4 with external HD, disk utility-partition] 1 T on 4 logical drive and try to control consistence of file.
Dont'n forget to pass diskwarrior after that.

I just bought a 1TB WD mybook for mac.......

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