Toshiba Satellite C855-2F3 not starting upClosed

Question

Earlier today I switched on my laptop but I can't get passed the Toshiba loading screen. I'm able to get into Bios by holding down F2 and clicking the power button at the same time, but I can't do much in there. Can someone suggest anything else that I can do? Thanks.

Ambucias · Answer

Hi

Will it boot in safe mode?

Callum118 · Answer

I'm not sure how I get it into safe mode

Ambucias · Answer

First, I forgot to tell you that sympatize with you.  I would never buy a Toshiba.

Restart your lappy tapping the F8 key.  Will come a screen with options, choose safe mode with networking.

*What is your operating system? Windows? Which one?

*How old is that lappy?

*What did you do last before the issue occured? Did you download anything? Installed new software or hardware?

*What is your antivirus?

* Did you ever defragment your hard disk?

Callum118 · Answer

Tried that, nothing happens...

The lappy's about 2 years old and has windows 8.

The last thing I done on it was listened to music on YouTube, didn't download anything. 

Not sure about the anti virus. AVG I believe

Ambucias · Answer

Well Callum,

Looks like we can't get access to the insides of the system.

It could be a corrupted operating system, windows 8 had a lot of bugs which were fixed with 8.1 (free upgrade to Win 8 users)

Toshiba never supplies recovery disks either.

The last thing I can suggest is to try to reset your lappy to out of the box factory settings through the recovery partition.  You will lose all of your data and installed programmes but it's better I think then a dead Toshiba laptop.  But, feel free to find another solution.

Best regards

P.S. Two years old, what a pity!

Toshiba Satellite C855-2F3 not starting up

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