Why many popping adds

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fammynamy Posts 1 Registration date Saturday September 27, 2014 Status Member Last seen September 27, 2014 - Sep 27, 2014 at 02:51 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Sep 27, 2014 at 04:33 PM
A year ago my grandson downloaded Bing and since my
Since then as soon as I open my ebay for example to buy them kids items they need them commercial adds start popping. I try to close but keep coming back and more adds.
Now it's been 3 months that we can't even do research to help them kids with their education.
I have acer computer.
Please give me step by step how to fix since I am not a complete lady.
Thanks and God bless. Fammy

1 response

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162
Sep 27, 2014 at 04:33 PM
Hello Fammy,

The reason is that your computer is virused.

But, do not despair, there is a solution to your issue.

It comes in two stages.

First:

Download and run this tool calles AdwCleaner created by Xplode

https://toolslib.net/downloads/viewdownload/1-adwcleaner/

Launch the program and click on Remove and for the scan to be completed. You may need to restart the computer after the scan.
Once the removal procedure is complete, a report will be generated.

Second

Download and install Download Malwarebytes' Anti-Malware

https://www.malwarebytes.com/mwb-download/

Make update (Click on the "Updates" tab and then "Search for updates").
Launch a full scan.
Once the scan is complete, click on "Show results".
Select all detected items and click "Remove Selected". If prompted to restart the PC, accept!

Once these two steps completed, please let me know. We should try to make your system more secure.

Good luck

Ambucias
Moderator and Virus/Security Contributor
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