Black Screen Problem DELL Vostro 1014

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krishna1990
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- Oct 11, 2014 at 01:22 AM
Ambucias
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- Oct 11, 2014 at 06:39 AM
Hello,

I am facing black screen problem with my laptop,when I start it,no logo appears and I also follow earlier shown step in forum like press f8 and then restore my system in safe mode.,but when I again start its only shows black screen and not responding.only blue light is blinking on the uppercase light.and no display is there. Please help me to diagnose problem and provide me solution.??

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Ambucias
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Oct 11, 2014 at 06:03 AM
Hi

Try this:

1. Remove the battery and cable.
2. Press and hold the power button for 58 seconds.
3. Replug and start.

Good luck
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krishna1990
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Oct 11, 2014 at 06:36 AM
I have tried this but still problem not resolved. please tell me what happen with my laptop.
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Ambucias
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Oct 11, 2014 at 06:39 AM
This could be a screen isssue, the only way to determine for sure is to connect to an external monitor. If you get an image on the external monitor, the laptop screen will need repair.

Regards
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