Arrow Keys , Enter key and backspace key stops working

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capt_i Posts 1 Registration date Saturday October 11, 2014 Status Member Last seen October 11, 2014 - Oct 11, 2014 at 06:12 AM
AnasRehman Posts 43 Registration date Tuesday October 7, 2014 Status Member Last seen January 2, 2015 - Oct 14, 2014 at 08:31 AM

hi all,
on my hp g-62 enter key , backspace, space bar and up and down arrow keys do not work. I am using windows 8.

I have applied ,

1- Turn off sticky keys.
2- remove battery and press power button for 10 seconds and then restart.
3- set bios setting to default.

All tricks mentioned above gives no positive result.

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3 responses

Answer 1 / 3

AnasRehman Posts 43 Registration date Tuesday October 7, 2014 Status Member Last seen January 2, 2015 10
Oct 11, 2014 at 01:06 PM

Try updating the driver by a software name slimdriver it's free and if it does not solve the problem try to connect an external keyboard to it and observe that either the keys work now or not if they work then there is a fault in the hardware not software
I hope that helped

Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Oct 11, 2014 at 04:29 PM

Slimdrivers is available here:

https://ccm.net/downloads/security-and-maintenance/7151-slimdrivers/

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