Arrow Keys , Enter key and backspace key stops working [Closed]

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Saturday October 11, 2014
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hi all,
on my hp g-62 enter key , backspace, space bar and up and down arrow keys do not work. I am using windows 8.

I have applied ,

1- Turn off sticky keys.
2- remove battery and press power button for 10 seconds and then restart.
3- set bios setting to default.

All tricks mentioned above gives no positive result.

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Try updating the driver by a software name slimdriver it's free and if it does not solve the problem try to connect an external keyboard to it and observe that either the keys work now or not if they work then there is a fault in the hardware not software
I hope that helped
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Then I recommend that you run Ur PC in safe mode worth a try ...
Thanks Anas: driver is updated but no result. external USB keyboard works fine. last night laptops keyboard start working automatically but when re start laptop , it goes out of order again. :(