External Hard disk 1TB WD

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shan1 Posts 1 Registration date Tuesday November 18, 2014 Status Member Last seen November 18, 2014 - Nov 18, 2014 at 03:49 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   - Nov 18, 2014 at 08:25 AM
i am having trouble recognizing my hard drive when connected but on disk management i can see it and it says its a healthy partition but when i right click to open it its greyed out not allowing me to explore it.
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R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   155
Nov 18, 2014 at 08:25 AM
Hello, Shan

Could you check the File Format? Are there any options when you right click it or it is just HELP? Does the drive have a letter? If not, run command prompt and write the command: diskpart ? list disk ? select disk ? assign letter =n (where n can be any letter you desire, which is not already taken).
If the issue persists, go to Device Manager and uninstall the device. Restart PC, plug the device back in and let OS reinstall drivers. Check situation again.

Check this topic for further details about the diskpart command: https://ccm.net/faq/34271-windows-the-diskpart-command

Hope this helps
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