I have a toshiba external hard drive that doesnt show up

Closed
kevin - 23 Dec 2014 à 13:15
R2D2_WD Posts 3606 Registration date Monday 1 September 2014 Status Member Last seen 20 February 2017   - 24 Dec 2014 à 05:25
Hello,
my external harddrive doesnt show up under my computer when plugged in, but it shows up under the controll panel, says it is working properlly but you cant open the drive when you try to open it it shows up like your opening the properties. im lost any help would be appreciated




2 responses

Ambucias Posts 3015 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
23 Dec 2014 à 16:31
Try this

After plugging in the device, go to device manager (In run type "devmgmt.msc") In Device manager go to "Universal serial bus controllers" It should list the storage devices that you have connected to your PC. Right click and then click "Uninstall. Remove the USB drive and restart your system.
Try connecting the device again.
R2D2_WD Posts 3606 Registration date Monday 1 September 2014 Status Member Last seen 20 February 2017   155
24 Dec 2014 à 05:25
Hi Kevin,

Could you check if the drive is visible in Disk Management and if you could perform some actions with it? Is is initialized and does it have assigned letter?
I strongly recommend you to do what Ambucias told you, because driver reinstallation often fixes similar issues. Check your drive on another PC and with another USB cable.

Hope this helps.
Happy Holidays!
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