I have a toshiba external hard drive that doesnt show up
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kevin
-
Dec 23, 2014 at 01:15 PM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Dec 24, 2014 at 05:25 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Dec 24, 2014 at 05:25 AM
Hello,
my external harddrive doesnt show up under my computer when plugged in, but it shows up under the controll panel, says it is working properlly but you cant open the drive when you try to open it it shows up like your opening the properties. im lost any help would be appreciated
my external harddrive doesnt show up under my computer when plugged in, but it shows up under the controll panel, says it is working properlly but you cant open the drive when you try to open it it shows up like your opening the properties. im lost any help would be appreciated
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2 responses
Ambucias
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Dec 23, 2014 at 04:31 PM
Dec 23, 2014 at 04:31 PM
Try this
After plugging in the device, go to device manager (In run type "devmgmt.msc") In Device manager go to "Universal serial bus controllers" It should list the storage devices that you have connected to your PC. Right click and then click "Uninstall. Remove the USB drive and restart your system.
Try connecting the device again.
After plugging in the device, go to device manager (In run type "devmgmt.msc") In Device manager go to "Universal serial bus controllers" It should list the storage devices that you have connected to your PC. Right click and then click "Uninstall. Remove the USB drive and restart your system.
Try connecting the device again.
R2D2_WD
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3606
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Monday September 1, 2014
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February 20, 2017
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Dec 24, 2014 at 05:25 AM
Dec 24, 2014 at 05:25 AM
Hi Kevin,
Could you check if the drive is visible in Disk Management and if you could perform some actions with it? Is is initialized and does it have assigned letter?
I strongly recommend you to do what Ambucias told you, because driver reinstallation often fixes similar issues. Check your drive on another PC and with another USB cable.
Hope this helps.
Happy Holidays!
https://www.youtube.com/watch?v=fOQZK70Krc8&feature=player_profilepage
Could you check if the drive is visible in Disk Management and if you could perform some actions with it? Is is initialized and does it have assigned letter?
I strongly recommend you to do what Ambucias told you, because driver reinstallation often fixes similar issues. Check your drive on another PC and with another USB cable.
Hope this helps.
Happy Holidays!
https://www.youtube.com/watch?v=fOQZK70Krc8&feature=player_profilepage
