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Problem in laptop

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gurgaon Posts 1 Registration date Tuesday January 6, 2015 Status Member Last seen January 6, 2015 - Jan 6, 2015 at 02:43 AM
nathanwirth Posts 324 Registration date Thursday May 22, 2014 Status Member Last seen September 27, 2022 - Jan 6, 2015 at 04:46 AM
Hello, my dell laptop windows 8 is not properly working. at times it works fine but sometime it doesn't start properly. as i start it after 3-4 sec the screen turns black and not any icons appear on screen except the curser. shutting it down is also aproblem .it doesn't shutdown properly as the screen gets off but the lights remain on. my laptop is just 1 year old .pls help me.....



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nathanwirth Posts 324 Registration date Thursday May 22, 2014 Status Member Last seen September 27, 2022 28
Jan 6, 2015 at 04:46 AM
Hi,

Refreshing it will fix everything. Visit the link below and follow steps carefully.

https://support.microsoft.com/en-us/windows/how-to-refresh-reset-or-restore-your-pc-51391d9a-eb0a-84a7-69e4-c2c1fbceb8dd

Be sure to check your backup copy is latest to ensure that you'll not lose anything if something bad happens.

Good luck!!
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