Toshiba screen is blank when switched on have to reboot

Closed
Sue - Feb 11, 2015 at 03:51 PM
KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017   - Feb 16, 2015 at 06:12 AM
Hello, my screen is blank when switched on have to reboot why



Related:

1 response

KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017   122
Feb 13, 2015 at 11:03 AM
Hello Sue,

What do you mean by the term "blank screen"? Is the screen black or it's blue? Does it show any errors?
You have to specify what exactly do you observe. Can you hear the drive or the fan spinning? How did the problems start?
If you can hear the drive spinning up, but you are unable to see anything on the screen, then the problem might by hiding in the video chip of the motherboard known as North Bridge, which is responsible for displaying video signal.
If you are unable to start the laptop and there's nothing making any noise there, then problably the hard drive or the power supply have failed.

Hope that I helped.

KY_WD
0
My screen is blue
0
KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017   122
Feb 16, 2015 at 06:12 AM
Hi again,

Please, answer my questions in order to be able to help you. Give me more data about the error that you observe.

Thank you.

KY_WD
0