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Laptop shuts down suddenly (details in description)

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Anonymous User - Mar 10, 2015 at 09:15 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   - Mar 11, 2015 at 05:47 AM
Hello,

I have an Acer Aspire V5-471 and I operate it without a battery (screen doesn't get power due to an unknown reason when it's mounted). When I first boot the laptop, it starts normally. But when I put my hands on it (any weight that applies) it shuts down suddenly without prior alert. Two or three consecutive times it happens, then it starts up normally and doesn't shut down. It happens whenever it is opened after a long break (3+ hours).

Thanks in advance! :)

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Answer 1 / 2
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,825
Mar 10, 2015 at 08:35 PM
sounds like the motherboard has a problem and will need to be replaced. I suggest you have a local PC tech take a look at it.

Good Luck
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Answer 2 / 2
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   155
Mar 11, 2015 at 05:47 AM
Hi there,

Is the laptop going to work without any issues, if you do not apply pressure on it? If yes, then it really seems that there may be connectivity or motherboard issue. Do you think that the laptop may be overheating? Check that and run test on hardware like RAM memory and hard drive. What happens if you enter BIOS and navigate through its menus? Does the laptop shut down?

Hope this helps
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