Acer aspire laptop won't start [Closed]

Report
-
Posts
3587
Registration date
Friday February 6, 2015
Status
Moderator
Last seen
July 18, 2016
-
Hello,

I have an acer aspire laptop...
I press the power button and it goes to the "acer" screen but then goes completely black and continuously does this over and over.

Idk what's wrong with it and I was wondering if anyone can help me ?
I have so many photos on the laptop that are very important to me and I don't want to lose them...

2 replies

Posts
3587
Registration date
Friday February 6, 2015
Status
Moderator
Last seen
July 18, 2016
752
Hello,
Did you able to enter into safe mode..
Press F8 key during start up?
Regards
I tried F8 but it didn't do anything
Posts
3587
Registration date
Friday February 6, 2015
Status
Moderator
Last seen
July 18, 2016
752
Hello,
Did you try to run your laptop without battery?
that is using AC adapter?
Regards
Posts
3587
Registration date
Friday February 6, 2015
Status
Moderator
Last seen
July 18, 2016
752
You may try one last power drain procedure:

1. Remove the ram sticks (Clean with a soft lint free cloth while they are out)
2. Remove the power cord and battery
3. Hold the power button for 58 seconds
4. Replace everything.