No sound from both headphone jack and speakers

Tintin - Mar 19, 2015 at 10:57 AM
 Blocked Profile - Mar 24, 2015 at 04:56 PM
Hello, my Acer aspire v5 stopped playing back sound after an unexpected shutdown while I wasn't playing a game, and since then both the speakers and the headphone jack is no more producing sound......please help me out

2 responses

Blocked Profile
Mar 19, 2015 at 05:09 PM
OK, see if the hardware is installed in Hardware configuration. Look for a yellow triangle upon opening the configuration screen. If the triangle is on the Sound device, then try re-installing the drivers!
Hi ac. thanks for the tip but all my drivers are updated and I even tried installation of windows again but still didn't work...
Blocked Profile
Mar 20, 2015 at 05:24 PM
What color jacks are each device plugged into? Make certain the hardware is enabled.
i'm not using a desktop but a laptop
Blocked Profile
Mar 24, 2015 at 04:56 PM
does the headphones go all the way in?