No sound from both headphone jack and speakers

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Tintin - 19 Mar 2015 à 10:57
 Blocked Profile - 24 Mar 2015 à 16:56
Hello, my Acer aspire v5 stopped playing back sound after an unexpected shutdown while I wasn't playing a game, and since then both the speakers and the headphone jack is no more producing sound......please help me out
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2 responses

Blocked Profile
19 Mar 2015 à 17:09
OK, see if the hardware is installed in Hardware configuration. Look for a yellow triangle upon opening the configuration screen. If the triangle is on the Sound device, then try re-installing the drivers!
Hi ac. thanks for the tip but all my drivers are updated and I even tried installation of windows again but still didn't work...
Blocked Profile
20 Mar 2015 à 17:24
What color jacks are each device plugged into? Make certain the hardware is enabled.
i'm not using a desktop but a laptop
Blocked Profile
24 Mar 2015 à 16:56
does the headphones go all the way in?