No sound from both headphone jack and speakers [Closed]

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Hello, my Acer aspire v5 stopped playing back sound after an unexpected shutdown while I wasn't playing a game, and since then both the speakers and the headphone jack is no more producing sound......please help me out

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OK, see if the hardware is installed in Hardware configuration. Look for a yellow triangle upon opening the configuration screen. If the triangle is on the Sound device, then try re-installing the drivers!
Hi ac. thanks for the tip but all my drivers are updated and I even tried installation of windows again but still didn't work...

What color jacks are each device plugged into? Make certain the hardware is enabled.
i'm not using a desktop but a laptop
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does the headphones go all the way in?