External hard disk not shown up in laptop
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malik
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Mar 29, 2015 at 05:08 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Mar 30, 2015 at 02:53 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Mar 30, 2015 at 02:53 AM
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Ambucias
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Mar 29, 2015 at 05:26 AM
Mar 29, 2015 at 05:26 AM
After plugging in the device, go to device manager (In run type "devmgmt.msc") In Device manager go to "Universal serial bus controllers" It should list the storage devices that you have connected to your PC. Right click and then click "Uninstall. Remove the USB drive and restart your system.
Try connecting the device again
Try connecting the device again
R2D2_WD
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Mar 30, 2015 at 02:53 AM
Mar 30, 2015 at 02:53 AM
Hi there,
Sadly, it is not a good sign if the drive is not working on two different PCs. What do you see, when you enter Disk Management? What is the file format? Is it possible to change drive's letter? I recommend you to search drive manufacturer's web page for some diagnostic utility and check the device. If your data is important, you may find some useful tools online or try using a Linux Live CD. It may give you enough access to copy your information out of the drive.
Hope this helps
Sadly, it is not a good sign if the drive is not working on two different PCs. What do you see, when you enter Disk Management? What is the file format? Is it possible to change drive's letter? I recommend you to search drive manufacturer's web page for some diagnostic utility and check the device. If your data is important, you may find some useful tools online or try using a Linux Live CD. It may give you enough access to copy your information out of the drive.
Hope this helps
