External Drive is being impossible
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Avivius
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Apr 17, 2015 at 10:57 AM
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Apr 18, 2015 at 01:41 PM
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Apr 18, 2015 at 01:41 PM
Hello,
My external drive (a 500 GB WD My Passport) recently started acting up. It freezes anything I seem to click or try to use and it won't unfreeze until I unplug the HD (tested this while letting the PC try to unfreeze overnight). Whenever I plug the HD it does not show up in My Computer, but I can see in the Device Manager that it does recognize my HD is plugged in because it pops up a USB Mass Storage Device on the list.
Another thing is that whenever I unplug the HD windows pops a message saying my HD needs to be formatted and even includes the hard drive letter it used to assign my drive (in this case, H:). All of these symptoms appear on my laptop as well. I have tried other storage devices I own with both my PC and laptop - works perfectly fine.
I don't mind wiping the HD clean but I'd like to avoid it if possible. Does anyone here have a possible solution for me?
My external drive (a 500 GB WD My Passport) recently started acting up. It freezes anything I seem to click or try to use and it won't unfreeze until I unplug the HD (tested this while letting the PC try to unfreeze overnight). Whenever I plug the HD it does not show up in My Computer, but I can see in the Device Manager that it does recognize my HD is plugged in because it pops up a USB Mass Storage Device on the list.
Another thing is that whenever I unplug the HD windows pops a message saying my HD needs to be formatted and even includes the hard drive letter it used to assign my drive (in this case, H:). All of these symptoms appear on my laptop as well. I have tried other storage devices I own with both my PC and laptop - works perfectly fine.
I don't mind wiping the HD clean but I'd like to avoid it if possible. Does anyone here have a possible solution for me?
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1 response
xpcman
Posts
19528
Registration date
Wednesday October 8, 2008
Status
Contributor
Last seen
June 15, 2019
1,824
Apr 17, 2015 at 01:03 PM
Apr 17, 2015 at 01:03 PM
My best guess is that your hard disk has failed. Some WD external drives can be be replaced by either laptop or desktop drives. It's worth a try to pry open the case and see if the drive simply plugs into the USB electronics.
Good luck
Good luck
Apr 17, 2015 at 01:59 PM
If that's not what you meant, would you mean elaborating?
Apr 17, 2015 at 02:46 PM
1. a USB interface (either USB 2 or USB 3)
2. a physical hard drive
I think your physical hard drive has failed.
Some older WD external drives have hard drives that can be unplugged and replace with a standard 2 1/2 or 3 1/2 inch hard drive. The newer WD drives may have the drive soldered to the USB interface.
Apr 18, 2015 at 02:58 AM
Apr 18, 2015 at 01:41 PM