Dell Inspiron 15R won't turn on.

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Gunner - Apr 21, 2015 at 07:23 PM
carminabigue Posts 620 Registration date Tuesday March 19, 2013 Status Member Last seen June 10, 2015 - Apr 22, 2015 at 12:10 PM
Hello,
I recently received a Dell Inspiron 15R with Windows 8 and a core i5. It will go to the Dell loading screen then turn black, the mouse pointer (don't know what its called) still appears. I tried letting it run dead then re-charge it, but this didn't work. Can anyone help?


1 reply

carminabigue Posts 620 Registration date Tuesday March 19, 2013 Status Member Last seen June 10, 2015 145
Apr 22, 2015 at 12:10 PM
Try this:

1) Disconnect the AC power adapter --> Remove the battery --> Hold the power

button for 60 seconds --> Now reconnect the AC power adapter and try to

switch ON the laptop. Later put the battery back into the laptop.

Good Luck!
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