Laptop won't go past acer screen [Solved/Closed]

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Registration date
Wednesday April 22, 2015
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Last seen
April 22, 2015
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 Sarel33 -
Hello,

My laptop won't go past acer screen. I removed every thing including power cable and battery. Still won't go past acer screen

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Registration date
Monday September 1, 2014
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Member
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February 20, 2017
148
Hi Sarel33,

Can you enter BIOS? If you can, check if the hardware components are properly recognized. It seems to me that this is not a power issue. I would say it is more likely to be RAM memory related. If your laptop has some warranty left, I recommend you to contact the reseller. Some hardware changes may be required.
If you do not have warranty left, use the laptop's manual and check if the CMOS battery could be easily reached. It it is, remove it for a few seconds, put it back and try starting up the laptop.

Hope this help
Thank you for the response. I took it back to the reseller. They promised me to have it sorted.

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