Laptop won't go past acer screen

Solved/Closed
Sarel33 Posts 1 Registration date Wednesday April 22, 2015 Status Member Last seen April 22, 2015 - Apr 22, 2015 at 01:55 AM
 Sarel33 - Apr 23, 2015 at 05:05 AM
Hello,

My laptop won't go past acer screen. I removed every thing including power cable and battery. Still won't go past acer screen

1 reply

R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 153
Apr 23, 2015 at 04:59 AM
Hi Sarel33,

Can you enter BIOS? If you can, check if the hardware components are properly recognized. It seems to me that this is not a power issue. I would say it is more likely to be RAM memory related. If your laptop has some warranty left, I recommend you to contact the reseller. Some hardware changes may be required.
If you do not have warranty left, use the laptop's manual and check if the CMOS battery could be easily reached. It it is, remove it for a few seconds, put it back and try starting up the laptop.

Hope this help
0
Thank you for the response. I took it back to the reseller. They promised me to have it sorted.
0