Wd passport not recognised drive works on samsung tv
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Shane_o-87
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Wednesday May 20, 2015
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May 20, 2015 at 04:57 AM
KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017 - May 20, 2015 at 07:46 AM
KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017 - May 20, 2015 at 07:46 AM
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KY_WD
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Thursday October 23, 2014
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May 20, 2015 at 07:46 AM
May 20, 2015 at 07:46 AM
Hello Shane_o-87
Did you download the driver from our official website here:http://products.wdc.com/support/kb.ashx?id=bBaZdg Can you remember unplugging it incorrectly while making a file transfer?
It doesn't show under My Computer or in Disk Management? Please, check if it has a drive letter assigned. I wonder if the BIOS of your laptop recognizes it.
I would recommend that you try to plug the WD My Passport on different computers and test it via WD tool Data LifeGuard Diagnostics, which you can find here: http://products.wdc.com/support/kb.ashx?id=We21GW
Can you tell me what type of format is your WD My Passport and the other devices that you connect to your HP laptop?
Best of luck.
KY_WD
Did you download the driver from our official website here:http://products.wdc.com/support/kb.ashx?id=bBaZdg Can you remember unplugging it incorrectly while making a file transfer?
It doesn't show under My Computer or in Disk Management? Please, check if it has a drive letter assigned. I wonder if the BIOS of your laptop recognizes it.
I would recommend that you try to plug the WD My Passport on different computers and test it via WD tool Data LifeGuard Diagnostics, which you can find here: http://products.wdc.com/support/kb.ashx?id=We21GW
Can you tell me what type of format is your WD My Passport and the other devices that you connect to your HP laptop?
Best of luck.
KY_WD