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Sony vaio E-series laptop can't access my settings [Closed]

Lsello - Jun 2, 2015 at 05:06 AM - Latest reply: Ambucias
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- Jun 3, 2015 at 04:23 PM
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Hello,
I have a problem with my sony vaio E-series laptop when boot it say I should activate my windows and when I try to go to setting only a blue screen appears and goes back to start menu. Help please!


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Ambucias
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 - Jun 2, 2015 at 05:09 AM
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Hello

What is your operating system?
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Lsello - Jun 2, 2015 at 05:17 AM
Windows 8
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Ambucias
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 > Lsello - Jun 2, 2015 at 05:19 AM
Have you purchased it?
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Lsello - Jun 2, 2015 at 05:22 AM
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No,Came with my laptop.
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 - Jun 2, 2015 at 05:32 AM
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Did you get this screen?

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 - Jun 2, 2015 at 05:34 AM
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If your laptop is a recent purchase, Windows must be activated otherwise after a time, the system gets blocked.

Re-entering the product key that came with your lappy or original copy of Windows might solve the problem.
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Lsello - Jun 2, 2015 at 05:44 AM
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My problem is that, after the message that I should activate my windows I can't access my settings to re-enter my procudt key again
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Ambucias
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 - Jun 2, 2015 at 05:59 AM
What is the exact, precise model of your sony vaio E-series laptop?
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lsello - Jun 2, 2015 at 07:06 AM
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no, I got a screen saying I should activate my windows 8, then when I click on activate the screen turns blue and then back to start menu. I cant even put a wallpaper on my desktop background
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Ambucias
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 - Jun 2, 2015 at 04:16 PM
I repeat: What is the exact, precise model of your sony vaio E-series laptop?
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lsello - Jun 3, 2015 at 01:45 PM
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Sony E-series Model - SVE151L11W
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 - Jun 3, 2015 at 04:23 PM
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Hi

Will it boot in safe mode with networking?

You can hold down the SHIFT key while clicking on Restart to be taken to the troubleshooting option screen where you can enable Safe Mode with Networking.

You can see these other options to get into safe mode with networking.

If you can get into safe mode with networking I should be able to send you a tool which should explain the reason for the blue screen of death.
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