External hard drive not found

[Closed]
Report
-
Posts
3606
Registration date
Monday September 1, 2014
Status
Member
Last seen
February 20, 2017
-
Hello,
I have a 1TB WD external hard drive. I format it and upload files on it again but after two days my laptop (Dell) doesn't pick it up. The External's light goes on and there is a spinning sound within the External. Drive doesn't show in my computer. What to do now????


2 replies

Posts
19532
Registration date
Wednesday October 8, 2008
Status
Contributor
Last seen
June 15, 2019
1,924
Did you re-format it because of data errors?

If so then you will probably need to replace the drive.
Posts
3606
Registration date
Monday September 1, 2014
Status
Member
Last seen
February 20, 2017
152
Hi Naldo,

Open Disk Management and check if the drive is recognized there. Does it have a file format and a drive letter? If it is listed there, but without a drive letter, try to assign one. If the drive is not listed, enter Device Manager and search for it under the USB devices. Uninstall the drive and restart the laptop. Plug the device back in. The OS should reinstall the drivers. Any changes?

Hope this helps