External hard drive not found

Closed
Naldo - 24 Jun 2015 à 12:14
R2D2_WD Posts 3606 Registration date Monday 1 September 2014 Status Member Last seen 20 February 2017   - 25 Jun 2015 à 02:45
Hello,
I have a 1TB WD external hard drive. I format it and upload files on it again but after two days my laptop (Dell) doesn't pick it up. The External's light goes on and there is a spinning sound within the External. Drive doesn't show in my computer. What to do now????


Related:

2 responses

xpcman Posts 19528 Registration date Wednesday 8 October 2008 Status Contributor Last seen 15 June 2019 1,824
24 Jun 2015 à 21:39
Did you re-format it because of data errors?

If so then you will probably need to replace the drive.
R2D2_WD Posts 3606 Registration date Monday 1 September 2014 Status Member Last seen 20 February 2017   155
25 Jun 2015 à 02:45
Hi Naldo,

Open Disk Management and check if the drive is recognized there. Does it have a file format and a drive letter? If it is listed there, but without a drive letter, try to assign one. If the drive is not listed, enter Device Manager and search for it under the USB devices. Uninstall the drive and restart the laptop. Plug the device back in. The OS should reinstall the drivers. Any changes?

Hope this helps